One of the most frustrating and costly aspects of an organisation’s IT budget is the technological lifecycle management, compliance and support of all inter-related infrastructure, platforms, and end user devices (desktops and mobile devices) whilst keeping up with growing infrastructure demands (particularly information accessibility). Many organisations have both Windows and Linux environments and these must be managed efficiently.

The Desktop is the window that clearly represents an organisation’s success or failure in being able to deliver on the capability required by the business. Be it functionality, performance or supportability. Attempting to standardise desktop operating platform independent of simplifying the back-end is a vain attempt to improve the user experience. In many cases, SOEs exist to support legacy systems and have very little to do with actually reducing costs.